 Intellibox is an unorthodox Call Center driven to provide out-of-the-box ideas that will revitalize and renew your business strengths and mold it into a whole new package. We delight in our intelligent, creative, effective and reliable agents eager to welcome challenges and zealous to work and achieve the desired results.
Intellibox believes that the secret to staying on top is finding pleasure in work, balancing family life, competing fiercely, and playing to win. We lead by example, build up others around us by empowering and encouraging, and delegate responsibility while demanding accountability.
At Intellibox, we provide a holistic approach in enriching our agents’ lives by providing self-enhancement workshops, socially-relevant team building activities, clean and cozy office environment conducive for work, exciting packages and bonuses and
in-house performance –based promotion.
 Service excellence at it’s finest
Intellibox endeavors to be recognized for excellent service in a one-stop shopping setting, focused on developing innovations and refining operations in order to generate a remarkably escalating growth for the clients.
 by Providing Exceptional Service
Intellibox aims to promote methodological knowledge management efficiency using the best of the breed, taking full advantage of current technology to achieve optimum cost-efficiency and by utilizing high standards of excellence, Intellibox intends to produce high-caliber employees who are exceptional in exceeding customers expectations, thereby giving them a thriving professional life through fulfilling careers, fast-paced growth and endless opportunities.
by Developing Innovative Strategies
Intellibox seeks to develop and utilize effective and reliable business processes, crucial elements to the delivery of fast, accurate and consistent BPO services. Intellibox further endeavors to bring a unique entrepreneurial perspective on structured and repeatable business strategies and marketing systems geared toward maximizing value and minimizing new-venture risks, which would in turn help our clients successfully plan, launch and sustain robust businesses.
by Building Competencies and Improving Skills or Resource
Intellibox plots the succession plan for workforce the minute they sign a contract with us. Our company provides progression and improvement opportunities by optimizing their efficiency and performance. At Intellibox, we harness on the development of our staffs' intellectual capacity and practice of knowledge management and build on leadership competencies and skills.
 Intellibox aims to give delegates practical techniques for turning ideas into action. The programs also offer inspiration and confidence in achieving these goals. We teach them to develop thinking skills they can put into practical use along with innovation and influence, which they can use immediately upon their return to the workplace.
Creative Thinking is essential for successful organizations that need to generate new ideas that are exciting, fresh and innovative, and for those who are required to efficiently execute the practical skill of identifying the best ideas and developing them into action.
Critical Thinking is necessary to create a sound argument that is persuasive in purpose and clarity. Agents learn to develop focused thinking, which teaches them to know not only the right thing to do but also the secret on how to stay on with it. Critical thinking provides the avenue for them to overcome manipulative triggers and objections, which cloud judgment when trying to reach goals and decisions. Agents learn to spot pretext and false reasoning that deter achievement of goals. They also learn how to respond to objections regarding their output and quickly think and get back on their feet.
Clear Thinking is needed to justify one’s judgment towards the logic of the target audience and to get others to want to do what you want them to do. Agents learn to influence others to take their ideas on board, not just by changing their behavior but also by knowing how to change how they think.
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